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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney winegardner

March 6, 2026

5  out of  5
rating by Courtney winegardner
"Lisa was exceptional, and extremely helpful, best ever experience. ."
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Cristina Williams

March 6, 2026

5  out of  5
rating by Cristina Williams
"Excellent customer service! They saved us a lot of money on our auto and homeowners policies!"
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Alayah Renae Marie McCullough

March 4, 2026

5  out of  5
rating by Alayah Renae Marie McCullough
"LJ (Leonard) is a very personable yet honest and professional agent who’s great at making any and everyone comfortable. I switched from a company I’ve been with for most of my life, that simply screwed me over in the end with no explanation. LJ was able to determine and explain what happened and worked diligently to get me the best quote! My family and I definitely appreciate everything he’s done for us. Thanks LJ you are amazing!! :)"
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Icy Blue

March 4, 2026

5  out of  5
rating by Icy Blue
"Lisa was kind and provided great customer service! She answered all my questions and made sure I had everything I needed. Thank you!"
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Courtney Long

February 27, 2026

5  out of  5
rating by Courtney Long
"I had a really good experience working with laurel . She helped me get both life insurance and car insurance, and the whole process was super easy. She explained everything in a way that made sense and helped me pick the right coverage for what I needed:) Overall, I’m happy with my policies and feel good knowing I’m covered. I’d definitely recommend them to anyone looking for insurance."
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JC Carpenter

February 26, 2026

5  out of  5
rating by JC Carpenter
"Angel was awesome and very sweet 😉"
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Shelly Custis

February 26, 2026

5  out of  5
rating by Shelly Custis
"Laurel was a big help in saving me money on my home owners policy. I would have never known if she hadn't called."
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Nick M

December 10, 2025

5  out of  5
rating by Nick M
"Lisa was very helpful when I needed to make a decision about some minor collision repair. She was very patient and gave me some good advice."
We responded:
"Thank you so much for your awesome review! We strive to provide great customer service. "
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Jozef Gr

October 28, 2025

5  out of  5
rating by Jozef Gr
"This agency has been great! I switched from a previous insurance company and they made it easy to do for my business auto policy. Anytime I need something, I speak to the same people and it has truly made my insurance experience a better one."
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Vyvyenne Johnston

July 30, 2025

5  out of  5
rating by Vyvyenne Johnston
"Have had nothing but great service from everyone, especially Lisa! Always goes above and beyond to help! 😃 Would highly recommend to anyone in need of insurance."
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Adrienne Carrington

May 8, 2025

5  out of  5
rating by Adrienne Carrington
"Excellent Customer service very Helpful 😃"
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Halley Moore

April 21, 2025

1  out of  5
rating by Halley Moore
"I was really happy with the customer service when I first went in for a quote but now that I've needed help after the original setup, my opinion of this agent has drastically changed. I have reached out a handful of time for assistance with my Drive & Save and the policy for my camper, I'll get a response as if they're going to look into it but then I have to continuously follow up and still don't get a response. I'm done dealing with this agent and will be taking my business elsewhere."
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Deborah Anthony

April 3, 2025

5  out of  5
rating by Deborah Anthony
"Drew Stewart was really helpful and gave me excellent service on providing me with information on my new policy thank you Mr.Stewart."
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Benita Butts

March 7, 2025

5  out of  5
rating by Benita Butts
"Mr. Drew was very helpful and polite I would recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Milt Rawles State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Luxury Lee

February 6, 2025

5  out of  5
rating by Luxury Lee
"Most pleasant office around ! Candice is the REAL MVP ! ALWAYS SWEET,KNOWLEDGEABLE AND GETS THE JOB DONE !!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Milt Rawles State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cal Cutta

February 1, 2025

5  out of  5
rating by Cal Cutta
"Mrs Candice Warren help me with all I needed to ensure my family is driving safe and protected she has done a wonderful job and gets my highest grade possible for her work I want to thank the team at State farm and one of the best agents I've ever worked with Mrs.Candice Warren a great example of a true insurance agent."
We responded:
"Thank you for reviewing Milt Rawles State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marian Henry

January 3, 2025

5  out of  5
rating by Marian Henry
"Milt Rawls and his team always go above and beyond to provide outstanding customer service! I've been with them over 20 years and won't switch!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Beiler

December 31, 2024

5  out of  5
rating by Dan Beiler
"Megan and Lisa give platinum service. When State Farm roadside assistance did not answer the phone for over an hour; I had to call for a tow myself. Megan made sure we were accommodated and compensated for our out of pocket cost. Even though we found equal insurance for less cost; we stayed with State Farm because of Megan and Lisa. The customer service these ladies provide is head and shoulders above other firms, and I believe they should be financially and personally recognized for their dedication to their customers. If they were to leave State Farm I would be tempted to look for coverage elsewhere. Thank you, Daniel Beiler, customer."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re really happy with Lisa and Megan's excellent customer service! If you ever have any questions or need assistance, we’re here to help!"
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Rafael Rosete

December 13, 2024

1  out of  5
rating by Rafael Rosete
"If I could give zero stars, I would! 😤This company brought me on saying I was going to have the same coverage with lower rates. 2 months in I get a notice saying that my license is suspended because I’m not covered for Sr-22. This company lied to me and when confronted they said that I didnt notify them. I clearly sent over my current policy for them to quote me based on what my policy had. Now I have to pay additional fees with dmv and waste time."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Bobby Biddix

December 13, 2024

5  out of  5
rating by Bobby Biddix
"Milt Rawles State Farm Insurance Agency is definitely a "go to" if you are looking for professional service and super competitive rates. Mike went above and beyond in helping me get the best possible coverage at a great rate. He spent extra time at making sure he covered every detail. He was not only professional but very personable as well. I would not hesitate in recommending this agency and Mike to anyone needing to purchase any insurance that they provide."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Anna Pearson

December 13, 2024

5  out of  5
rating by Anna Pearson
"Very pleasant, always willing to help when needed. Reliable with great service. Never any problems."
We responded:
"Thank you for your 5-star review! The Milt Rawles State Farm team is very happy to be your good neighbor!"
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Shamya White

November 25, 2024

5  out of  5
rating by Shamya White
"Andrew was so patient and answered every question I had and gave me the best quote he could."
We responded:
"Happy to hear Andrew provided you with excellent customer service! Milt Rawles State Farm team are happy to be your good neighbor!"
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jonathan nolder

November 19, 2024

5  out of  5
rating by jonathan nolder
"He was very kind,informative, helpful and professional. Enjoyed the conversation and also had a laugh. I was able to make my own decisions and was not pressured for anything. I will stay with them as long as I can."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Sims

November 18, 2024

5  out of  5
rating by David Sims
"The experience was nice and efficient, I appreciate being a member of State Farm auto insurance company."
We responded:
"Thank you for being a great part of Milt Rawles State Farm!"
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Carl Poe

November 13, 2024

5  out of  5
rating by Carl Poe
"Candace was the most professional, upfront, and comfortable insurance rep I have ever delt with. It was a feeling of trust and someone that I had a satisfying feeling to conduct business with. Will always reach out to her if needed for the future!"
We responded:
"I'm so happy to hear Candace provided excellent customer service! Thank you for being a great part of Milt Rawles State Farm!"