Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Blair Flynn

Blair Flynn

August 19, 2026

5  out of  5
rating by Blair Flynn
"I just finished working with Laurel from State Farm. She was able to provide me with better coverage at a lower cost than what I have been paying through another company. She was super easy to work with, friendly, and prepared with all sorts of discount programs for me. I highly recommend calling her for your insurance needs!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of jody perkins

jody perkins

August 19, 2026

5  out of  5
rating by jody perkins
"LJ was awesome in getting us a better Auto insurance plan, saving us quite a bit each month. LJ is very knowledgeable and sufficient. We rate him a a 5, which is the best of the best. Thank you LJ.
Mr. & Mrs. Perkins"
We responded:
"jody, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Milt Rawles and Team "
Profile photo of Steven Swagemakers

Steven Swagemakers

August 7, 2026

5  out of  5
rating by Steven Swagemakers
"L.J. was amazing. He answered any questions I had and did everything to get me the lowest premium possible. I will be referring friends and family in the VA beach area. Great service and communication."
We responded:
"Steven, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Virginia Beach insurance team is always here and happy to help. "
Profile photo of Jordan Humphries

Jordan Humphries

August 5, 2026

5  out of  5
rating by Jordan Humphries
"LJ was amazing !!! Great communication saved me alot of money !! Thank you very much sir"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Julie B

Julie B

August 4, 2026

5  out of  5
rating by Julie B
"I had the pleasure of working with Laurel Shipton today. Laurel did an awesome job of helping me lower my insurance for both my home and my vehicle."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Katoya Branch

Katoya Branch

August 3, 2026

5  out of  5
rating by Katoya Branch
"LJ was so friendly and knowledgeable. He made sure that me and my husband understood everything that was being discussed."
We responded:
"Wow, thank you for the 5-star review, Katoya! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Kimberly Rowland

Kimberly Rowland

August 3, 2026

5  out of  5
rating by Kimberly Rowland
"Not only did LJ and state farm lower my monthly payment but LJ worked with me helping me get absolutely the very best coverage than my prior insurance agent..he was patiently kind ...I am extremely grateful. Thankyou LJ. So nice to have you as my agent"
We responded:
"Thanks so much for the fantastic rating, Kimberly! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Sommy Zuniga

Sommy Zuniga

July 31, 2026

5  out of  5
rating by Sommy Zuniga
"LJ was outstanding with the help I needed , he answered every question that I had, if I could give him 6 starts I would ."
We responded:
"Hi Sommy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Milt Rawles, Your State Farm Agent "
Profile photo of Da'Shay

Da'Shay

July 30, 2026

5  out of  5
rating by Da'Shay
"LJ with State Farm made getting Auto Insurance Quick and stress free. He explained all of my options, helped me find affordable coverage, and made the process easy with his professionalism and Great sense of humor. After I emailed him to confirm that I would like to move forward, he called me back almost immediately to get everything started. I really appreciate the excellent customer service and look forward to continuing my auto insurance through State Farm!"
Profile photo of Heather Sandgren

Heather Sandgren

July 28, 2026

5  out of  5
rating by Heather Sandgren
"Extremely helpful and the best rates that I’ve seen anywhere."
Profile photo of Trina Jones

Trina Jones

July 23, 2026

5  out of  5
rating by Trina Jones
"Listen When I tell y'all Lauren Is Heaven Sent .I told her what I was calling for . She asked me some questions ,Made the process so quick . Best customer Service I , have had in years .Contact State farm ask for her also the other young lady That helped . Hands down the best two ladies ever >> Ms.Kaylee She is amazing !! Listen pls contact these lady they got you .."
Profile photo of Joi Rountree

Joi Rountree

July 22, 2026

5  out of  5
rating by Joi Rountree
"LJ is absolutely amazing! He is professional, knowledgeable, responsive, and truly cares about his customers. He made the entire process easy and stress-free. I highly recommend LJ to anyone looking for a State Farm agent who goes above and beyond!"
Profile photo of Rican Mami

Rican Mami

July 17, 2026

5  out of  5
rating by Rican Mami
"Absolutely very pleasant!
I would definitely refer state Farm to friends and family."
Profile photo of Latosia Sinclair

Latosia Sinclair

July 17, 2026

5  out of  5
rating by Latosia Sinclair
"Today, I talked to Kylee with State Farm! She was such a delightful person to speak with! She was very respectful and responsive to all my questions! I really appreciate the time and energy she sent out. Thanks for everything!!"
Profile photo of unique martin

unique martin

July 13, 2026

5  out of  5
rating by unique martin
"Lj was very patient & didn’t stop until he found me the best quote possible ! highly recommend this place ."
Profile photo of Daryal Gaddy

Daryal Gaddy

July 10, 2026

5  out of  5
rating by Daryal Gaddy
"Lj is the best…"
Profile photo of A'norva1 RoseA9

A'norva1 RoseA9

July 8, 2026

5  out of  5
rating by A'norva1 RoseA9
"Miss. Kylee was very kind and understanding. Also, very reasonable with price/quote to help me with my situation. Thanks you soo much."
Profile photo of THOMAS SOLOMON

THOMAS SOLOMON

July 7, 2026

5  out of  5
rating by THOMAS SOLOMON
"Laurel was outstanding helping me out with our auto insurance and all. Thanks and keep up the awesome work."
Profile photo of Roy Bliss

Roy Bliss

July 2, 2026

5  out of  5
rating by Roy Bliss
"Kylee was extremely helpful and knowledgeable ."
Profile photo of Tonya Porter

Tonya Porter

July 1, 2026

5  out of  5
rating by Tonya Porter
"Laurel is the best!!! She was extremely nice explaining to me about the life insurance & answering my questions, if it wasn't for her I wouldn't have it any insurance. Thank you so much I really appreciate your help & patience."
Profile photo of Shelly Land

Shelly Land

June 27, 2026

5  out of  5
rating by Shelly Land
"I was actually planning to transfer to a State Farm office closer to my home, but LJ (Leonard Smith) completely changed my mind. His professionalism, positive attitude, and genuine care for his clients made me feel valued rather than just another policyholder. He took the time to answer my questions, made the process easy, and created such a welcoming experience that I decided to stay. Outstanding customer service is hard to find these days, and LJ is a true asset to this location. If you're looking for someone who is knowledgeable, personable, and committed to helping you, I highly recommend working with him."
Profile photo of Nyssa Miado

Nyssa Miado

June 24, 2026

5  out of  5
rating by Nyssa Miado
"LJ is very professional, knowledgeable and with exceptional customer service!! He is so patient and considerate on my insurance needs!! Truly reliable!!"
Profile photo of Tasha Erhonda

Tasha Erhonda

June 19, 2026

5  out of  5
rating by Tasha Erhonda
"LJ was very helpful and had a very pleasant attitude!!"
Profile photo of Jill Frink

Jill Frink

June 18, 2026

5  out of  5
rating by Jill Frink
"Kylee Paige has been amazing getting me the coverage I need on my camper, autos, renter and life insurance for my grandchildren. She has 5 star customer service!!"
Profile photo of WJStubbs

WJStubbs

June 12, 2026

5  out of  5
rating by WJStubbs
"Laurel Shipton was the agent who I had the pleasure of dealing with. She was very prompt and pleasant with a wonderful attitude. Felt more like talking to a friend than an insurance agent."